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Appalachian Power is pleased to offer reliable electric service at a reasonable cost to make your home comfortable, productive, and safe. Today you have more options for saving energy resources for tomorrow. You'll also save money on your overall energy cost by taking advantage of energy efficiency programs.
To learn more about available programs, select the state in which you reside.
At this time, Appalachian Power has not developed Energy Efficiency programs for its Tennessee customers. Uncover tips for saving energy at home.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
System Maintenance Many online functions, like login and outage reporting, won't be available from 10:00 PM - 10:10 PM ET on Saturday, 10/5.
If you have an urgent issue, please call our Customer Operations Center at 800.956.4237.