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For important information regarding EDI testing and certification please email virginiachoiceoperations@aep.com.
EDI testing is not currently available. Please contact virginiachoiceoperations@aep.com for more information.
The Service Delivery Identification Number (SDI) identifies a customer account for all choice transactions in Virginia. The SDI number is assigned first to a specific physical location, and second to the tariff level. It is possible that multiple SDIs belong to one customer account number. All SDIs associated to the same physical location and customer will be billed together when we present the bill.
A different provider can be selected for each SDI by the customer. The SDI number will always stay with the premise location. The SDI does not stay with the customer after moving to another location.
If this same premise had multiple numbers of lights such as two - 175 Watt Mercury Vapor enclosed lights, three- 100 Watt High Pressure Sodium enclosed lights, and one- 400 Watt High Pressure Sodium Floodlight, there would still be four SDIs. In the case of outdoor lights, the tariff is based upon the size and type; the quantity does not matter. So, both 175 Watt Mercury Vapor enclosed lights would be covered by one SDI. The same would be true of the three 100 Watt High Pressure Sodium lights, which would be covered by one SDI. The one 400 Watt High Pressure Sodium Floodlight would also have an SDI, since it has a unique type and size.
The SDI is a 17 character number with the following format:
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 800.956.4237.
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